1 in 5
U.S. residents speak a language other than English at home.
That is 67.8 million people. Among Spanish speakers, 39% say they speak English less than “very well.” Among Chinese speakers, 52% do.
Healthcare Connect texts patients the right information before, during, and after every visit, in their language, so your team stops answering the same questions twice.
Built for
The right information exists. It does not always reach patients in a form they understand, in a language they speak, from someone they trust.
1 in 5
U.S. residents speak a language other than English at home.
That is 67.8 million people. Among Spanish speakers, 39% say they speak English less than “very well.” Among Chinese speakers, 52% do.
40.1%
of adults now have “a lot” of trust in physicians and hospitals.
Trust fell by more than 30 points over the pandemic, so every touchpoint with a patient has to earn it back.
Source: Perlis et al., JAMA Network Open, 2024 (443,455 U.S. adults)
1 in 40
malpractice claims one carrier reviewed were tied to language barriers.
Those claims cost $2.29 million in damages and settlements, plus $2.79 million in legal fees. The review covered one carrier insuring physicians in four States.
Source: AHRQ, What We Know About Safety and Limited English Proficiency
You did not get into healthcare to answer the same question twice. Healthcare Connect puts the right information in every patient’s hands, in their language, from people they already know.
See how we close the gapText patients information they won't lose, so your team can spend its time on care that needs a person.
Show different content depending on who opens it, including in their own language.
Patients meet their providers through digital business cards before the appointment begins.
Give clinicians clear guidance on spotting warning signs and what to do next, so no one has to guess in the moment. Built for hospitals, clinics, and health centers whose staff may be the first to notice.
Healthcare Connect supports every visit in three steps:
Pilot results
No. Patients open a link sent by text. There is nothing to download and no login.
Yes. Content can change depending on who opens it, including the language.
A free, 15-question assessment that takes about 3 minutes. You receive a Clinic Engagement Score and personalized insights by email.
Plans start from $7,500 per year and scale with your departments and locations. Choose a 3-year, 1-year, or monthly term at checkout, or talk with us first.
Guide patients before, during, and after care with a digital waiting room, clear instructions, and provider ProCards. Plans start from $7,500 per year and scale to your departments and locations.
Choose your package, term and add-ons at checkout. 3-year, 1-year, and monthly options available. Not sure where to start? Take the free assessment first.